High EQ Leadership Skills (2 Days)

Overview:

Cutting Edge Leadership with Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation.

This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. 

Workshop Objectives

Workshop Objectives

This workshop is designed to help you in the following ways:

- Define and practice self-management, self-awareness, self-regulation, self-motivation, and

  empathy.

- Understand, use and manage your emotions.

- Verbally communicate with others.

- Successfully communicate with others in a non-verbal manner.

- Identify the benefits of emotional intelligence.

- Relate emotional intelligence to the workplace.

- Balance optimism and pessimism.

- Effectively impact others.

Target audience:

All Leaders and Leaders to be

Course Outline

Module One: What is Emotional Intelligence? 

Self-Management 

Self-Awareness 

Self-Regulation 

Self-Motivation 

Empathy 

Case Study 

 

Module Two: Skills in Emotional Intelligence 

How to Accurately Perceive Emotions 

Use Emotions to Facilitate Thinking 

Manage Emotions 

 

Module Three: Verbal Communication Skills 

Focused Listening 

Asking Questions 

Communicating with Flexibility and Authenticity 

 

Module Four: Non-Verbal Communication Skills 

Body Language 

It’s Not What You Say, It’s How You Say It 

 

Module Five: Social Management and Responsibility 

Benefits of Emotional Intelligence 

Articulate your Emotions Using Language 

Case Study 

 

Module Six: Tools to Regulate Your Emotions 

Seeing the Other Side 

Self-Management and Self-Awareness 

Giving in Without Giving Up 

 

Module Seven: Gaining Control 

Using Coping Thoughts 

Using Relaxation Techniques 

Bringing it All Together 

 

Module Eight: Business Practices (I) 

Understand Emotions and How to Manage Them in the Workplace 

Role of Emotional Intelligence at Work 

Disagreeing Constructively

 

Module Nine: Business Practices (II) 

Optimism 

Pessimism 

The Balance Between Optimism and Pessimism 

Case Study 

 

Module Ten: Making an Impact 

Creating a Powerful First Impression 

Assessing a Situation 

Being Zealous without Being Offensive

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Live Workshop: 2 Days (Recommended) or 1Day (Compact)

 

The ideal group size for this course is:

• Minimum: 5 Participants (10% corporate Discount)

• Maximum: 15 Participants (10 and above participants 20% Corporate Discount)

 

Course Delivery Format

Face to Face (@ Client's Premises) or Zoom