Change Management (2 Days)
Overview:
Welcome to the Change Management workshop. Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
Workshop Objectives:
Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. By the end of this workshop, you should be able to:
· List the steps necessary for preparing a change strategy and building support for the change
· Describe the WIFM – the individual motivators for change
· Use needed components to develop a change management and communications plans, and
to list implementation strategies
· Employ strategies for gathering data, addressing concerns and issues, evaluating options and
adapting a change direction
· Utilize methods for leading change project status meetings, celebrating a successful change
implementation, and sharing the results and benefits
· Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case
studies
· Use strategies for aligning people with a change, appealing to emotions and facts
· Describe the importance of resiliency in the context of change, and employ strategies the
change leader and individual change participant can use to foster resiliency
· Explain the importance of flexibility in the context of change, and demonstrate methods the
change leader and individual change participant can use to promote flexibility
Target audience:
All Leaders and Leaders to be
Course Outline:
Module One: Preparing for Change
Defining Your Strategy
Building the Team
Module Two: Identifying the WIFM
What’s in it for Me?
Building Support
Module Three: Understanding Change
Influences on Change
Common Reactions to Change
Tools to Help the Change Process
Case Study
Module Four: Leading and Managing the Change
Preparing and Planning
Delegating
Keep the Lines of Communication Open
Coping with Pushback
Module Five: Gaining Support
Gathering Data
Addressing Concerns and Issues
Evaluating and Adapting
Module Six: Making it All Worthwhile
Leading Status Meetings
Celebrating Successes
Sharing the Results and Benefits
Case Study
Module Seven: Using Appreciative Inquiry
The Four Stages
The Purposes of Appreciative Inquiry
Examples and Case Studies
Module Eight: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Case Study
Module Nine: Building Resiliency
What is Resiliency?
Why is It Important?
Five Easy Steps for the Leader and the Individual
Module Ten: Building Flexibility
What is Flexibility?
Why is it Important?
Five Easy Steps for the Leader and the Individual
Case Study
Module Eleven: Wrapping Up
Words from the Wise
Live Workshop: 2 Days (Recommended) or 1Day (Compact)
The ideal group size for this course is:
-
Minimum: 5 Participants (10% corporate Discount)
-
Maximum: 15 Participants (10 and above participants 20% Corporate Discount)
Course Delivery Format
Face to Face (@ Client's Premises) or Zoom